Why AI Failed to Eliminate Variability — Why Knowledge Alone Was Not Enough, and What Really Matters —
When I was working on AI solutions,I kept hearing the same request from clients again and again:
“We want to eliminate ...
Case Study
Turning Store Decisions into Organizational Assets — The Application of the Decision Trace Model in Retail
In the previous article, we discussed an example of applying the Decision Trace Model to the manufacturing industry.
Th...
AI Quality Engineering — Why the Quality Engineering Becomes Important Again in the Age of AI —
When people talk about AI, most discussions tend to focus on topics such as:
Model accuracy
Data volume
...
AI Factory Model — AI Will Become a Manufacturing Industry, Not Just Software
AI Factory Model — AI Is Becoming a Manufacturing Industry
When people talk about AI, most imagine the same thing.
AI ...
Five Design Patterns for Successful AI Customer Support — The Key Is Not the Model, but Boundary Design —
Many companies are introducing AI customer support.
However, the outcomes are clearly divided into two groups.
In some...